Shipping Policy

Effective Date: 31 Aug 2025

At Pragz Fashion Club (OPC) Private Limited, we aim to deliver your orders quickly, safely, and affordably. This Shipping Policy outlines the terms and conditions of delivery for purchases made on chicbuzz.in.

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1. Shipping Coverage

• We currently ship only within India.

• Deliveries are fulfilled through trusted courier and logistics partners.

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2. Processing Time

• Orders are usually processed and dispatched within 1–3 business days after confirmation of payment.

• Orders placed on weekends or public holidays will be processed on the next working day.

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3. Delivery Timeline

• Standard delivery takes 3–7 business days, depending on your location.

• Remote or rural areas may require additional time.

• Delivery timelines are estimates and may vary due to courier delays, weather conditions, or other unforeseen factors.

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4. Shipping Charges

• Shipping fees (if applicable) will be displayed at checkout before payment.

• From time to time, we may offer free shipping promotions.

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5. Order Tracking

• Once your order is dispatched, you will receive an email or SMS notification with tracking details.

• Customers can track their orders directly through the courier partner’s website.

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6. Delivery Attempts

• Couriers will attempt delivery at the provided address. If the delivery fails after multiple attempts, the order may be returned to us.

• In such cases, re-shipping charges may apply.

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7. Damaged or Missing Packages

• If your package arrives damaged or items are missing, please contact us within 48 hours of delivery with your order details and photos of the package.

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8. Contact Information

For questions about shipping or delivery, please reach us at:

Pragz Fashion Club (OPC) Private Limited
📧 Email: chicbuzz.1@gmail.com